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After each event is measured, it should be added to
the results of other events provided within the same
year. When all of these events are summarized each year,
they represent the total value provided for that year.
These results should be provided to all appropriate
customer personnel, and consideration should be given
to providing these results in both graphic and tabular
formats. For example; in the diagram below the top half
shows quarterly improvements in bar graph format, while
the bottom half provides the quarterly detail for each
event.
Additionally, it is important to document the results
for both the current year and for the relationship to
date. Many companies only allow the supplier credit
for the improvements made for one year. However, is
is important to understand the impact the supplier has
had for the entire relationship.
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