SalesStrat was developed to help companies effectively penetrate and
retain their key accounts by providing a set of tools that not only
helps them to better manage these relationships, but also to provide
the means for suppliers to sell more effectively the value they add
and the strengths they bring to their customers. To accomplish this
the program is split into two primary categories:
1. Customer Relationship Management
This includes the following 5 modules:
Contacts
Account Profile
Contact Management
Data Center
Calendar
2. Sales Management
This includes the following 4 modules:
Value Added
Account Management
Competitive Analysis
Unique Selling Proposition
These modules share information making it easier to keep track of the
impact you have on a specific customer while minimizing the need to re-enter
similar information. It also comes with a built-in demo that walks the
user through any module they want to review in order to better understand
how to use that module. Combined with the help function, which describes
the purpose of each module, a user can quickly learn how to create a
competitive advantage.
Contacts
The Contacts Module allows the user to manage all of the data for keeping
in touch with each person within the customer's organization. One of the
features used throughout the program is the ability to select a customer
as the control. Meaning once selected the focus stays on that customer.
In this case the user has a choice of two tabs: 1) current customer and
2) all customers. The current customer tab shows only those contacts
within a given company, making it easier to look up and locate a specific
contact when needed, and to identify those people that might influence
the sale.
Account Profile
The Account Profile Module goes beyond contact information. It looks at
the goals, key performance indicators and needs of each contact, and then
allows the user to identify what value added events might help the user
to accomplish these objectives. In effect the program helps the user
to determine how he or she can help their customers.
Contact Management
The Contact Management Module has two features. The first allows the
user to easily document any contact they have with a customer. The
second allows the user to create a call plan in order to better prepare
for a specific sales call. Both can allow the user to better evaluate
the contact history with a customer in order to determine where they
are headed.
Data Center
The Data Center Module is an area for general notes. These can be tied
to specific contacts or notes about general issues such as projects or
product features. Another useful feature is the ability to link other
documents for quick reference. Anyone who has had a difficult time
finding a specific letter or spreadsheet will find this feature beneficial.
Calendar
The Calendar Module has four views: daily, weekly, monthly and yearly.
The daily view provides the details for each day, including appointments
and "to dos". The weekly view provides an overview of the entire week,
while the monthly and yearly views shows the key points for the month
or year.
Value Added
The Value Added Module is the first module that steps away from Customer
Relationship Management and moves into Sales Management. This module
allows the user to identify value added opportunities and to document the
dollar impact these opportunities bring in three different ways. It also
allows the user to capture hard verses soft savings, on-going verses
one-time savings and explanations of the data used to document these
events. All of these factors can then be utilized in custom reports to
show the customer the value you provide.
Account Management
The Account Management Module helps the user to identify whom within
the customer's organization is responsible for the specific costs
impacted by each value added opportunity. It then allows the user to
utilize their own sales cycle and combine it with the customer's
personnel that they impact in order to create account penetration and
retention plans for each customer.
Competitive Analysis
The Competitive Analysis Module allows the user to create a visual
comparison between their company and their competitors in order to better
plan how they can take advantage of their own strengths and minimize
their weaknesses. Users can create the criteria to base this evaluation
on from value added opportunities and/or customer evaluation criteria.
Unique Selling Proposition
The Unique Selling Proposition Module takes the information developed
in other modules and adds to it in order to create a competitive
selling position. Included in the development is a look at the risks
the customer faces and how the user can minimize these risks, the
dollar impact they have on their customer, and points to cover in the
presentation to the customer in order to secure the account.
In a recent study by Texas A&M University 74% of the respondents said
that suppliers who can demonstrate documented savings could secure
additional business from them. Many of the companies that utilize the
methods in this program can show their customers a 30% reduction in total
cost compared to the price the customer paid. If you could do that what
impact would that have on your competitive position?
For information on how you can test a trial version, click here.
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